Contact information
Contact Us
Got a question, a concern, or a beautiful idea? I'd love to hear from you.
General questions
Email: cynthiawalpole@gmail.com Response time: within 1-2 business days (Monday-Friday)
Order help
For questions about a specific order — missing tracking, a damaged item, a shipping update, or an address change — please include your order number in your email. It makes everything faster.
Refunds, returns, and damaged items: see our Refund Policy. Shipping times and tracking: see our Shipping Policy.
Wholesale, collaborations, and press
Pixel Bruja is open to a small number of wholesale, collaboration, and press requests each season. Email cynthiawalpole@gmail.com with the subject line "Wholesale" or "Collab" or "Press" and tell me a little about your project.
Custom commissions
Custom commissions are limited and considered case by case. If you have a piece in mind for a wedding, ofrenda, gift, or your own space, send the idea over and I'll let you know if it's something I can take on.
Stay in touch
Want first dibs on new drops, Día de los Muertos pieces, and the occasional behind-the-scenes look at the studio? Subscribe to the newsletter on the homepage.
You can also find Pixel Bruja on:
- Pinterest: Pixel Bruja
- TikTok: @pixelbruja (coming soon)
- Instagram: @pixelbruja (coming soon)
- Etsy: Pixel Bruja shop
Thanks for being part of this. Bruja energy, pixel perfect.
— Cynthia